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The Pacific Prime Singapore team
Pacific Prime's team of managers and advisors strive to constantly offer the best service to our customers. Backed by over a decade of experience, they are able to develop innovative health insurance solutions that will meet the coverage needs of our clients.
: Olivier joined Pacific Prime in 2009 and focuses on corporate insurance. Leveraging his ESSEC BBA and Bachelor in International Business (HES/University of Amsterdam), Olivier has worked his way up to be the head of Pacific Prime’s Singapore operations.
Born in Paris, he has spent most of his life overseas, with over 10 in Asia; many of them working for Pacific Prime in both China and Singapore. As a father of a two-year old son, Oliver is a dedicated family man who loves to spend his free time exploring all that Singapore has to offer young families.
Chat with him on WhatsApp today.
Mari Galvez
Operations Manager
Languages: Tagalog and English
Mari joined Pacific Prime Singapore in 2012 and has taken on a number of roles including advising clients on the renewal of their insurance policies and promoting client relationships through customer support and services. Today, she leads the administration and operations team as part of her many functions as Operations Manager.
Born and raised in the Philippines, Mari has a Graduate Diploma in Educational Measurement and Evaluation, Philippine Normal University (Manila) and was a full-time college professor at a university in Manila before relocating to Singapore with her husband in 2008. A certified ‘foodie’, Mari spends her weekends cooking up and experimenting on new recipes or trying-out new places to eat. She is blessed with two daughters and a boy, all born in Singapore.
Heena Bose
Head of Operation
Language: English
Born in India, Heena Bose has more than 18 years of experience working across various departments related to HR outsourcing and shared services within customer service, accounts payable, retirement, transitions, employee health & benefits, and working with client payroll teams. Her forte is in developing, streamlining, documenting processes, and delivering client-centric services.
For a significant part of her career, Heena worked with numerous MNCs and helped them manage their operational performance and client deliverables. Heena is Six Sigma Green Belt certified and has experience in existing processes, including automation, resource management, implementing new technology, and simplifying processes. She has also played an instrumental role in consolidating operation processes for organizations in Singapore, Malaysia, and Hong Kong.
In her spare time, Heena enjoys engaging in open and honest dialogue with people while creating a culture of mutual respect and appreciation through her Buddhist practice.
Get in touch with Heena today!
Aya joined Pacific Prime in 2016 as a Sales Executive, where she puts all her energy into helping individuals secure the most suitable insurance cover, with a smile.
Born in Kazakhstan, Aya moved to the UK at the age of 17 to get international exposure for her advanced education studies, eventually obtaining both her Bachelor and Masters degree in Economics from the University of Warwick. Thereafter, she worked as a management consultant on projects ranging widely across different industries, before moving east to Singapore.
She loves exploring other cultures, and spends her free time reading, hitting the gym, dancing Zumba, and making new friends.
Call or connect with her today.
Gautam Mahey
P&C Accounts & Business Development Manager
Languages: English, Hindi, and Punjabi
Gautam has over 4 years experience in the insurance industry, and has worked with various companies within the sector before joining Pacific Prime. His specialization in Property, Casualty & Financial Lines is something he enjoys immensely as a passion more than just a profession. His experience in working with clients from various industries has given him the seamless ability to better understand clients’ needs and advise them to ensure they have the best risk management in place for their businesses.
Born and raised in Singapore, Gautam also lived in Australia, where he graduated with a Distinction grade Bachelors Degree in Social Science with a Major in Politics & Policy from the University of Newcastle. During his free time, Gautam loves to read, spend time with his family, and travel to different places to meditate.
Hendry Zhong
Implementation Manager Lead
Languages: English and Bahasa
Born and raised in Indonesia, Hendry Zhong graduated with a Bachelor’s Degree from Bina Nusantara University in Jakarta before moving to Singapore in 2000. He started his career as a software engineer and has worked in the employee flex benefits industry for the last 18 years as a programmer, system analyst, business analyst, and system implementation.
Hendry joined Pacific Prime in 2020 as Implementation Team Lead and helps manage the regional client onboarding and benefit renewals systems in Singapore alongside his trusted team.
During his free time, Hendry likes to get away from the hustle and bustle of the Lion City and explore various destinations across Singapore. He’s also fond of local delicacies and enjoys eating out with friends and family.
Contact Hendry for insight on the flex benefits industry!
Alexandre joined Pacific Prime's China office in 2014 as an international medical insurance Consultant for expatriates around the world. Moving to Pacific Prime’s Singapore office in 2015, Alex has developed a strong experience in retaining relationships with existing clients. He is now focusing on corporate clients by ensuring them a continuous support over the year and providing relevant advice on their employees benefits upon renewal.
Born in France, Alex graduated from the French Institute of Political Studies with a Master’s Degree in International Affairs then worked several years at the crossroads of Europe, Africa and China. He moved to Singapore in 2015 with his wife. During his spare time Alex enjoys exploring the city and experience local culture.
Call him today.
Originally from the UK, Nick graduated from The Sheffield Hallam with a Bachelor’s Degree in Business Studies. Nick relocated to Shanghai in 2012, and joined Pacific Prime in 2014 as a Sales Consultant in the Shanghai office. During his time in the Shanghai office, he worked across many areas of the business, for example as the Head of Training and the Head of Corporate Accounts, managing a team of Account Managers as well as taking care of a number of our key accounts, including many international schools in the region. In January 2019, he relocated to Singapore to further support our key accounts in the APAC region.
Nick leverages his experience and knowledge within the insurance industry in Asia to provide excellent customer service to key clients and corporate accounts.
When not working, Nick is a lover of football and fitness so can often be found challenging himself with something new!
